Help Centre

Frequently Asked
Questions

Everything you need to know about Lydia AI — who we are, how we work, and why thousands of Nigerian students trust us with their academic journey.

Lydia AI is a legitimate platform

An early-stage product by a new team called Mavora Labs founded in 2026. We are real, we are Nigerian, and we are here to help students.

Mavora Labs, Nigeria
Payments processed by Paystack: Nigeria's most trusted payment platform
Real support email: lydiaaisupport@gmail.com
Secure database: your data is encrypted and protected
Used by Nigerian university students across multiple institutions

Trust & Legitimacy

Is Lydia AI a scam?
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No. Lydia AI is a legitimate academic research assistant built by Mavora Labs, a new Nigerian startup team. We are not a scam. We process payments securely through Paystack; Nigeria's most trusted payment gateway, and your document is delivered immediately after payment. We have a real support email, real founders, and real Nigerian students using our platform. If you have any concerns, email us at lydiaaisupport@gmail.com before making any payment.
Who created Lydia AI?
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Lydia AI was created by Mavora Labs, a Nigerian startup team founded in 2026 by Oliyide Prosper Adedamola and Marcus Iyanuoluwa Victor: two young Nigerians who identified a real problem facing university students and built a solution. Our CEO is a Human Anatomy graduate currently serving as an NYSC corps member. We are not a foreign company, we are Nigerian, we understand the Nigerian university system, and we built this specifically for Nigerian students. You can read more on our About page.
Why is the domain .online and not .com?
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lydiaai.com was already taken by a completely different company — Lydia.ai, a health insurance technology company with no connection to us. To avoid confusion, we chose lydiaai.online as our domain. The .online extension is a perfectly legitimate domain suffix used by thousands of real businesses worldwide. Our platform is fully functional and secure regardless of the domain extension.
Is my payment safe?
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Yes. All payments are processed by Paystack — one of Africa's most trusted and PCI-compliant payment platforms used by thousands of Nigerian businesses. We never see or store your card details. Your payment goes directly through Paystack's secure system. If anything goes wrong with your payment, contact us at lydiaaisupport@gmail.com within 48 hours.
What is Mavora Labs?
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Mavora Labs is a New Nigerian startup team building AI-powered tools for students and professionals across Africa. We were founded in 2026 with a mission to make high-quality digital tools accessible and affordable for every Nigerian student. Lydia AI is our first product. We are a small but passionate team of Nigerian builders who understand the challenges Nigerian students face because we have lived them. Visit our About page to learn more.

How Lydia AI Works

What exactly does Lydia AI do?
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Lydia AI is an AI-powered academic research assistant that helps Nigerian university students structure and develop their academic documents. You enter your topic, department, and school. Lydia generates a structured outline which you can review and edit — then produces a detailed, well-referenced document that serves as a strong research foundation and writing guide. Think of Lydia as a very knowledgeable research companion that helps you understand how your project should be structured and what each section should contain.
How is Lydia AI different from ChatGPT?
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Lydia AI is built specifically for Nigerian university students — not for general use. ChatGPT doesn't understand Nigerian university formats, SIWES/IT report structures, or the specific requirements of Nigerian academic institutions. Lydia generates documents in the exact format Nigerian universities expect, includes real academic references in APA format, produces a proper Table of Contents, and saves your document to your account for re-download at any time. ChatGPT gives you raw text, Lydia gives you a properly formatted, ready-to-download Word document.
What documents can Lydia AI help with?
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Lydia AI currently assists with two types of academic documents: Final Year ProjectsIT Reports / SIWES Reports (full industrial training report based on your actual experience), and Seminar Papers (full seminar document with 3 to 5 chapters). All documents are delivered as properly formatted Microsoft Word files for you to review
Are the references in my document real?
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Yes. Lydia AI pulls real academic papers from Semantic Scholar, one of the world's largest academic research databases, and formats them in APA style at the end of your document. These are real, published papers that you can verify and access online. We always recommend that you review the references, read the papers, and use them to further develop your own understanding of your research topic.

Academic Use & Integrity

Will my university detect AI-generated content?
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Lydia AI generates structured academic content as a research foundation and writing guide. We strongly recommend that students use the generated document as a starting point — reading through it, understanding the concepts, adding their own voice, personalising sections, and expanding with additional research. Students who engage with the material and build on it rather than submitting it unchanged will produce better, more personal work. Use Lydia AI the way you would use a very detailed sample project or a knowledgeable supervisor's draft notes.
Is using Lydia AI cheating?
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Lydia AI is an academic research and writing assistance tool — similar in purpose to hiring a research tutor, using a sample project as a guide, or consulting a supervisor's notes. The platform helps students understand how to structure their research, what questions to answer in each section, and what academic language looks like in their field. Students remain responsible for how they use the generated content and should always act in accordance with their institution's academic policies. We encourage all users to engage with, personalise, and build upon the foundation Lydia provides.

Account & Payments

Can I redownload my document after paying?
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Yes, forever. Every document you generate is saved to your Lydia AI account. Once you have paid for a document, you can re-download it at any time from your dashboard — even months later. You never lose access to a document you have paid for.
What happens if my document generation fails?
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If generation fails before you make any payment, simply go back and try again. No charge is made until after a successful generation and payment. If you experience an issue where payment was deducted but no document was delivered, contact us immediately at lydiaaisupport@gmail.com with your payment reference number and we will resolve it within 24 hours.
How much does Lydia AI cost?
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₦3,000 per document — one-time payment, no subscription, no hidden fees. You pay once per document and get lifetime access to re-download it. We deliberately kept the price at ₦3,000 because we believe every Nigerian student should be able to afford quality academic assistance — not just those who can pay ₦15,000 to ₦20,000 for a human project writer.

Lydia AI may assist users by incorporating research context and references from scholarly databases and trusted publicly available academic sources, including Semantic Scholar and other research journals where applicable.

Is my personal data safe?
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Yes. We take your privacy seriously. Your data is stored securely using Supabase — an enterprise-grade, encrypted database platform. We never sell or share your personal information with third parties. Your email address is used only for account access and document notifications. You can read our full Privacy Policy for complete details.
How does the referral programme work?
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Every Lydia AI user gets a unique referral code. When you share your code with a friend and they sign up and pay for a document, you earn ₦500. Once your earnings reach ₦2,000, you can request a cash withdrawal directly to your Nigerian bank account. There is no limit to how much you can earn — refer 4 paying friends and cash out ₦2,000. Refer 20 and earn ₦10,000. Find your referral code in the Referrals section of your account menu.
Still have questions? We are happy to help. Email us at lydiaaisupport@gmail.com and we will respond within 24 hours. You can also learn more about us on our About page or read our Terms of Service and Privacy Policy.
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